We elaborate an approach that uses the User Requirements Notation (URN) to model the goals and processes of the organization, and to monitor and align processes against their goals. In this paper, we explore how monitoring process perfor- mance can help evolve process goals and require- ments. How- ever, online process monitoring is an emerging area which helps organizations not only plan for future im- provements but also change and alter their current ongoing processes before problems happen. Monitoring business activities using Business Intel- ligence (BI) tools is a well-established concept.
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